Pague el mes dúo pero no me dieron el mes gratis y nunca antes tuve premium

[Jhos232]

Quisiera saber si fue un error o el por que

[Yordan]

Hi there @Jhos232,

Welcome to the Spotify Community! I hope you don't mind me replying in English.

Note that some plans do not include a trial period for new users. You'll find the current offers and trials available in your region here.

I also recommend checking out this article for other possible reasons as to why you might have been charged.

Hope this clears things up.

Cheers 🤘