Pague suscripcion pero sigo con spotify free

[Lobodc]

A pesar de haber realizado el pago sigo con el sistema free de spotify

[Guido]

Hey @Lobodc.

Thanks for getting in touch! Hope it's okay if we reply in English.

If you have paid for Premium but you are still Free, it's most likely the case that you have logged in on a different account than where you have ordered a subscription for. We suggest taking a look at this support article where you can find further reasons why the account you are logged into, is not on Premium.

Hope you'll find the answer there. Let us know if you have further questions 🙂

Have a nice day!