Paid Twice

[iamilhan]

I just applied that student thing two days ago and paid 6,99TL for that. But Spotify took another 13,99TL from me. I already paid and want my money back.

[user-removed]

Hey @iamilhan!

Thanks for reaching out to the Spotify Community. We'd like to help. 

If you have several charges from Spotify within the same month, we recommend checking the following:

1. Your Spotify receipts page
   Sometimes banks can give duplicate notifications about a single charge, giving the impression you’re being charged double. You can always check what you’re being charged by logging in to your Spotify receipts page. 
   
   
2. You may have clicked START MY SPOTIFY PREMIUM twice by mistake during the signup process. If this happens, you don’t need to do anything. The second payment is automatically applied to your next month, and you won’t be charged again until the month after. You can check this on your subscription page.

It's also possible that any extra charges are only 'pending' and won't complete, meaning no money will actually leave your account. You can find more information here. 

Let us know if you have any questions. We'll be here for you 🙂

Sophia