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Paid for 1 month but not getting premium

Paid for 1 month but not getting premium

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi there @c8aj98pvcrx82ascog0j,

 

Thank you for reaching out to the Community. We're happy to take a closer look into this,

 

First we recommend that you head over to this article and follow the steps that's provided in it to make sure that you don't have multiple accounts.

 

Let us know how it goes so that we can continue to assist you if you need us to 🙂

Take care!

JeremyModerator
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