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Paid for Premium but it hasn't updated as such

Paid for Premium but it hasn't updated as such

I have paid for my student premium and it hasn't updated yet, it still says its a free account. I have tried logging in and out. 

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Hello @britexcloud24,

 

If you are having getting your Premium, is your account showing as premium on your online overview?

 

If it is showing as premium then you should be good to go! Sometimes a quick log out and back in again is needed. If you are still having issues, try a clean reinstallation of the application. 

 

If your account is still showing as free then you have not logged into the account you have upgraded. Double check your details, its amazingly easy to accidentally have two accounts, one with a Spotify username and another using your Facebook details.

 

Hope this helps.

 

If this is your solution please mark it as such.


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