Paid for Premium instead of Family by error

[duncanpoundcake]

Hi,

I paid my subscription by card, the other day as prompted when I loaded Spotify but seem to have ended up with Premium rather than what I had, the Family Plan.  

Is there anyway to pay the difference and upgrade?

Thanks. 

[Bittencourt]

Hi @duncanpoundcake, thanks for writing!

First of all, please check your account panel and let me know if it shows as Premium or Premium for Family.

https://www.spotify.com/br/account/overview/

[Mantisentil]

Hey @duncanpoundcake !

Can you try reaching Spotify directly with one of the options described here? I hope they will be able to help you with this. Let me know how it goes 🙂