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Paid for premium, but its not going through

Paid for premium, but its not going through

I am a student and paid for the student premium, but I am still constantly getting ads and offers to upgrade to premium. I know it went through since it was charged to my bank as well as sending me the online receipt. When I go into my account settings it says I have it but its not activating it for whatever reason. This is happening both on the site and my phone app. 

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Hey @user-removed, welcome to the Spotify Community!

 

Did you receive a payment confirmation email from Spotify?

Let me know 🙂

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