Announcements

Paid for premium but still playing free mod

Paid for premium but still playing free mod

dgnozgur
I have paid for three months automotically via my gsm operator vodafone but still my spotify account seems free mod and i couldn't fix it. I don't know how can i solve this problem.
Reply
1 Reply

Jacob

Hey @dgnozgur, welcome to the Spotify Community!

Could you confirm with Vodafone that you're logging into Spotify with the correct information? The most likely issue is that they are actually paying for Premium on a different Spotify account.

Let me know 🙂

Suggested posts

Env: prod