Paid for subscriltion after 30 days. Did not work.

[Ozeeoz]

Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a money tree in the backyard.

Country

 Canada

Money back asap

[Billy-J]

Hey @Ozeeoz, and welcome to the community.

Hope you're doing great! 

Have you subscribed to the free trial, or have you paid for Premium but couldn't access your features?

In terms of getting a refund, I'd recommend checking out this support article for the Refund policy and the next steps to take from there.

Let me know how this goes 🙂 

[Ozeeoz]

Yes, i did subscribed for the free trial, then paid for it today and then
it didnt work.

[Billy-J]

@Ozeeoz.

Gotcha. Could you try following these steps to see if that helps?

Let me know how this goes 🙂