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Paid premium still dont get premium

Paid premium still dont get premium

I received an email with a 9$ offer for 3 months, i paid it, they sent the confirmation bill, but when i logged in, im not premium. The account says Free. I need help!
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1 Reply

Hey!

Does the username written on your confirmation email match the one you can see inside your Spotify app/web player? Maybe you've got a double account, and you've upgraded a different one than the one you've logged in with.

Keep me posted 🙂

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