Paid subscription and it's showing that I havent

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Paid subscription and it's showing that I havent

tezok1995
Newbie
I paid for the monthly Spotify subscription and received an email from Apple with my receipt and when I log onto Spotify it still says I'm a free member
1 Reply

EthanS1
Community Legend

Hey, @tezok1995! Welcome to the community 🙂

Spotify disabled payment via Apple In-App Purchases to cut out the middle man and give you cheaper rates by subscribing directly. As this option is now disabled your payment won't be registered on Spotify's System. You'll need to reach out to Apple directly to request a refund at:  https://support.apple.com

 

You'll then need to resubscribe at Spotify.com/premium 🙂

 

If I can help you with anything else - Give me a shout 🙂

 

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