Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
(I'm sorry, my English is not so good) I accidently paid twice for this month. First I paid €1,- for three months Spotify Premium, then I thought my account didn't upgraded so I paid again, but this time I accidently didn't select the discount so I paid €10,-. Is there any chance that I can get this €10,- back. I hope someone can help me 🙂
If it's not in four months time, I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.
Support usually gets back within a day or two.
Hope this was more helpful!
Have a great day,
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.