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Paid twice for student subscription but still on free version

Solved!

Paid twice for student subscription but still on free version

 

Plan

Student Premium

Country

India

Device

(iPhone XR)

Operating System

(iOS 13)

 

My Question or Issue

I just paid twice for the student subscription. Amount has been deducted from my bank account and still i haven’t got the premium account for the same.

Reply

Accepted Solutions
Marked as solution

Hello @AnishSambyal

 

Thank you for reaching out here in the Community!

There's an ongoing issue for subscribers in India regarding payments not going through or Premium plan not activating even thought the amount was deducted. 

Please, make sure to add your +VOTE there and subscribe to the topic. That way you'll be notified with all the future updates on that case. 

 

Have a great day! 

Emilia_8Spotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hello @AnishSambyal

 

Thank you for reaching out here in the Community!

There's an ongoing issue for subscribers in India regarding payments not going through or Premium plan not activating even thought the amount was deducted. 

Please, make sure to add your +VOTE there and subscribe to the topic. That way you'll be notified with all the future updates on that case. 

 

Have a great day! 

Emilia_8Spotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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