Paid twice

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Paid twice

sirincognita
Visitor

 

Plan

Family Plan Premium

Country

Argentina

Device

Pocophone F1

Operating System

Android

Hi When my family subscription ended I pressed the big red bar to update my payment for a new family aubacription. It just happened to renovate the plan with the common premium plan by dedault instead of the family one. Then, when I updated to the family plan (which is the one I used to have and wanted now) again I was charged the full family plan instead of the difference only.

 

Thanks

 

1 Reply
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Re: Paid twice

Rock Star 22
Rock Star 22

Hey @sirincognita, and welcome to the community.

Hope you're doing well! 

 

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps :) 

Billy-JRock Star 22
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