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Paying £9.99 for a student account even though my student status is valid?

Paying £9.99 for a student account even though my student status is valid?

Plan

Premium

Country

 Uk

Device

Google pixel xl

Operating System

Androis

 

My Question or Issue

 On my profile, it tells me that my account is on Spotify student and that I'm paying £4.99 a month, but I got my confirmation of payment on PayPal and I was charged £9.99. Why hasn't it changed?

Reply
1 Reply

Hey @p6iypt38rqn8zge, and welcome to the community. 

Hope you’re doing great!

 

When was the last time you verified for your student status, or registered for Premium for Students? 

 

Also, is the transaction gone through, or does it still show as pending or processing?

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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