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Paying for premium but cant remember email address or password

Paying for premium but cant remember email address or password

I am paying for premium on an account i can't remember the details to but my number is linked to this account, to cancel the trial it said i had to text "stop" But when i sent the message it would not send and I forgot the details to the account to cancel it on the account. Is there a way i can cancel it through my number?

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1 Reply

Hey @KEZ2, welcome to the Community!

 

In this case, we suggest you try inputting every email address you have here. Once you find out which email your account is registered with, you'll be able to reset your password and regain access.

 

From there, you'll be able to cancel your subscription here if it was set up through us. If not, check out this article for more info on how to cancel.

 

Let us know how it goes.

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