My Question or Issue
I’ve paid for premium since September but my account is still on free subscription. I’ve logged in and out, tried on various different devices but still nothing??
Thanks for reaching out to the community.
I'm adding this help guide on possible reasons and actions for a premium account showing as free.
Let me know if it helped=)
I’ve already tried this, still not working?
Thanks for getting back with me.
I suggest contacting Spotify through this form.
Follow the steps relevant to you.
Let me know if there's anything else i can do.