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Paying someone else unwanted

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Paying someone else unwanted

Avatar of EmmaTW98
Casual Listener
2019-05-19 02:32 PM

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Someone is using my credit card to pay for their Spotify. I can’t stop their premium without logging into their account which I obviously can’t. How can I stop them? I have been paying for their Spotify for several months but haven’t noticed cause I have premium myself and didn’t realise that I payed twice per month.

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Avatar of Jose_M
Spotify Star
Spotify Star
2019-05-21 10:10 PM

Hey @EmmaTW98!

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of Jose_M
Spotify Star
Spotify Star
2019-05-21 10:10 PM

Hey @EmmaTW98!

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Avatar of EmmaTW98
Casual Listener
2019-05-22 08:38 AM

Thank you. Couldn’t find the page I needed. I have solved it now, so thank you.

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