I have been charged for my premium account twice for the past 3 months £9.99 and £4.99 as I signed to student deal. How can I get this refunded? can anyone advise what to do?
Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:
If you're getting charged twice, it probably means you're paying more than one account. Checking your receipts is a way to confirm that.
If you identify the account you're paying £9.99, you should be able to cancel that subscription, and keep your student rate.
Hope it helps. 🙂