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Paying via spotify card

Paying via spotify card

ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok.

poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona più.

cosa è capitato? come risolvo?

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1 Reply

Hey @mmarel

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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