Paying via spotify card

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Paying via spotify card

mmarel
Newbie

ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok.

poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona più.

cosa è capitato? come risolvo?

1 Reply

MattSuda
Rock Star 24
Rock Star 24

Hey @mmarel

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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