Payment Failed with any of my card in South Africa

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Payment Failed with any of my card in South Africa

Nubuck
Newbie

Plan

Premium

Country

South Africa

Device

Macbook Pro 

Operating System

OS High Sierra

 

My Question or Issue
Hello my name is Yann and i'm french.
5 Years ago, I moved to South Africa.

It's been 6 month that I changed my premium from french account to local South african account. Everything was working well until now. I dont know why but if i want to pay my premium with South African card (I make only money here now) the payment fail everytime. Please help, what should i do? I'm not sure where is the problem.
Thank you guys,
Cheers

3 Replies

Re: Payment Failed with any of my card in South Africa

Rock Star 22
Rock Star 22

Hey @Nubuck, thanks for reaching out to the Community!

 

Could you try this using a different browser or incognito mode? If that doesn't help, then I'd recommend following some steps here.

 

Let me know how this goes :)

Billy-JRock Star 22
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Re: Payment Failed with any of my card in South Africa

baileyweiss
Regular

This will never be fixed, I've had Spotify for a year with no problems and 3 months ago I had this problem all of a sudden and they still cannot tell me what the problem is. I have literally tried everything on their website and contacted their tech team. If you ever manage to get this working please let me know here.

Highlighted

Re: Payment Failed with any of my card in South Africa

Moderator
Moderator

Hey @baileyweiss,

 

Just to let you know we've replied to you in the other thread which you created on the subject. This is the link.

 

Cheers!

PeterModerator
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