Payment Failed

[P-fray15]

My subscription recently went from Premium to Free due to a canceled card. I have tried my new card along with multiple other cards (both matching the country of origin) and it will still not accept my payment. Card has been able to make other online transactions.

[Tom]

👋 @P-fray15,

Sorry to hear you're having issues! Don't worry help is here.

Can you try and subscribe via another browser, or try in Private/Incognito mode, let me know if this helps 😊

[P-fray15]

Hi! I tried both and unfortunately I’m still
Stuck in the same position as before. It will not accept my payment