Payment Failure

[ziadhelal48]

Hello,

I have been trying for several days to change my payment method to a different card in order to renew my Premium subscription only it keeps saying the same message: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method."

Please let me know what can be done. I have waited a few days, as well as, tried several cards and trials; nothing goes through and keeps saying the same message.

Thank you!

[jmdesin892]

Good morning, 

I've had this problem in the past, and I had to contact my bank about the problem and they had to authorize it. Let me know if I can assist you with anything else! 

[ziadhelal48]

Hello
I contacted my banked and they said my card is working fine & that the problem is from ur end
Thank you