Payment Problem

[acalaelen]

Hello guys!
Today I paid money for spotify to my Ininal Card.I opened spotify to make premium again and I realised that 6.99TL has just gone.I wonder why my money has just gone.Please fix this!

[Tom]

Hello,

It may take up to 24 hours for the account to be updated.

If it has not been updated within 24 hours, I recommend conacting support on Twitter (@SpotifyCares)

[MattSuda]

Hey @acalaelen

You can also contact support through the contact form

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.