Payment by cash

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Payment by cash

pawtato
Newbie

Hello. My Premium service ended so I decided to pay by cash yesterday (March 28). I went to the nearest M Lhuillier branch and paid for 3 months worth of Premium. My account still registers as "Free"

 

Can anyone please help me with this issue? Thank you.

5 Replies

Re: Payment by cash

gnovella16
Roadie

Hey there!

 

You can let our accounts team know about this, so they can take a look. Just get in touch at https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares. Let us know how it goes.

Keep on dancing :)

Re: Payment by cash

Carl03
Newbie
Hi. May I know how much time did you wait for it to be premiun. I also paid my premium thru cash. Thanks!

Re: Payment by cash

geecaness
Casual Listener

hi can I know who you addressed the payment to? I'm a bit confused since my email confirmation didn't say who to address and stuff. it's my first time to use payment via cash :)

Re: Payment by cash

Yengyeng
Newbie
Me too, I processed the payment in cebuana and my spotify is still on free mode

Re: Payment by cash

lhetbm
Casual Listener
Ive paid this 1:30pm today but now it is 3:48 pm i havent received any notofications.how many hours is the processing before I get a notification about subsciption. please help
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