Payment can't be processed


Payment can't be processed


Hi! trying to start up a student account because my subscription with fido/spotify ended and I've tried several times with several different cards and it keeps telling me that my card or provider seems to be having a "bad day" and to try again. I've tried different cards plus on different days so I don't seem to understand the problem here.



1 Reply

Rock Star 17
Rock Star 17

Hey @FRAN21,

Apologies for the late reply, but maybe I can still help 🙂


Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeRock Star 17
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