Payment cancel

[Mervekaraboga]

A premium renewal has been made for this month. I request a payment cancellation and a refund.

Device

(iPhone x, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Billy-J]

Hey @Mervekaraboga, thanks for reaching out to the Community!

I understand that you would like a refund. For more information on getting a refund, check out this support article.

Hope this helps. If you need further help, just ask. I’d be happy to take a look!

[Aliyarli]

Hello, for months, money has been flowing into and out of the premium account without my consent or knowledge. and I found out today that money was withdrawn from my last account. please refund my fees to my bank account

[Billy-J]

Hey there @Aliyarli,

Thanks for reaching out to the Community. I am sorry to hear about this. In that case, I would recommend checking out this support page for more information about this and the next steps to take.

Let me know if you have any more questions!