Payment couldn't be accomplished

Reply

Payment couldn't be accomplished

EleanorLamb
Newbie

Hello, I'm on Spotify Premium now for nearly a year and always paying with Paypal, now suddenly it states that the Payment couldn't be accomplished and that I need to update my payment method and that they will try to charge me later again.


What happened to my account and why is the Paypal payment no longer working? I fear they charge me twice for updating it.

 

Plan

Premium

Country Germany

 

Device

Honor 10

Operating System

Android

 

My Question or Issue

 

1 Reply

Re: Payment couldn't be accomplished

Rising Star 16 OneByBoo
Rising Star 16

Hey there,

Thanks for reaching to the community.

 

I'd like to add this payment troubleshooting help guide for you to have some basic first steps on how to solve this issue.

 

Let me know if it helped.

OneByBooRising Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS