Help Wizard

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Please see below the most popular frequently asked questions.

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Payment doesn't happening

Payment doesn't happening

Hello, i couldn't pay for this month's charge. I have delayed it and it asks me to change my card info, and i tried to change but failed even though i have enough money for the charge in my card

4 Replies

I got the same problem

There is no problem anymore, i didn't do anything and spotify just took the charge yesterday

Im still having the same issue, i wanna pay the premium and the spotify system does not let me, its telling me "you credit card provider its having a bad day, try again later" i tried 3 diferent credit cards and nothing,

The same problem is happening to me. Spotify notify me that they can't charge me because of some problems. I have enough balance in my pre paid phone. What can I do?

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