Payment doesn't work - requires to change the country

[nik7000]

Plan

Premium

Country

 Austria

My Question or Issue

I have changed my credit card, from local Austrian one to the one from Transferwise, it works well with all other application, except spotify. As i try to update the payment method, i get message: "Your payment method and country don't match. To continue, change your account location or use a different payment method."
I tried chaning location to Germany or UK and ther problem persists.
Anybody knows how to fix this annoying problem?
Thanks

[Jemi]

Hey @nik7000.

Sorry to hear that you’re having issues using your payment method. The country settings on your Spotify account must match the billing address of the payment method. We’d suggest looking at this article for troubleshooting steps. 

If you need to change your country settings, have a look here for more help.

Let us know how it goes.

[wu4m4n]

I have this same problem.

I cant change my country in my profile settings.

[Guido]

Hey @wu4m4n and @nik7000,

You can change the country in your account only to the country where you're currently staying. If you live in Austria, you'll have to use an Austrian payment method.

This is due to music licensing that varies per country.

Hope this answers your question. Let us know if you have further question.

Have a nice day!

[EMDC]

Those answers are not usefull. Their is apprently no solution for this problems. Transferwise is realy interesting in terms of charges, and their is not doubt that a lot of people will choose this company those next month and year. This problems will happen again for many potential new customer. And urgent answer is needed.