Payment failed and no credit card accepted

[Gramophone93]

Plan

Premium

Country

 France

After the free month of essay, yesterday I was supposed to pay for the first month of Spotify Premium, but I got an email saying that the payment failed.

I re-inserted the credit card data but still it was not accepted; I tried with another card but still nothing.

As suggested in the FAQ, I disengaged from Premium and tried to activate it again, but still it seems no credit card makes the system work.

What shall I do?

[MrAlexG]

Hey there!

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

Have an awesome day!