Plan
Premium
Country
France
After the free month of essay, yesterday I was supposed to pay for the first month of Spotify Premium, but I got an email saying that the payment failed.
I re-inserted the credit card data but still it was not accepted; I tried with another card but still nothing.
As suggested in the FAQ, I disengaged from Premium and tried to activate it again, but still it seems no credit card makes the system work.
What shall I do?
Hey there!
Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.
There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.
Hope this helps!
Have an awesome day!
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