Payment failed

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Payment failed

hoguedam
Newbie

I have cancel my cards be cause I lost my wallet. So the paiment failed and Spotify ask me to resolve this problem. I dont have my mew cards right now so i cancel my spotify prenium. Who im supposed to know if i have to pay Spotify for the months before. Im scared. I dont have to pay anything be cause when the payments they shut down my account prenium right?

1 Reply

Maxim
Rock Star 24
Rock Star 24

Hey @hoguedam,

That is correct, your account will revert to Spotify's Ad-based Free plan and all offline music will be removed from your devices as offline music is a Premium feature.

 

Once you've got a working payment method again, you can upgrade at https://spotify.com/student 🙂

MaximRock Star 24
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