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Payment failure

Payment failure

Hi

I live in Egypt and since Spotify is now available here, i want to become a premium subscriber. But when I try to pay with my credit card (which is issued in Egypt), i get a message saying payment failed. I've tried another card also issued in Egypt but i got the same error. Screenshot attached.

Thanks.

Screenshot_20181115-114513_Chrome.jpg
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1 Reply

Hey @justatayef,

 

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeSpotify Star
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