Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Payment failure

Payment failure

Hi

I forgot to put money in my bank account so they cancelled my subscription..I deposited enough money to get it back and spotify took it but it still says payment failure even after they taken my money and the app works fine... Anybody has any idea? 

Reply
1 Reply

Did you try logging out and logging back in to Spotify? Or reach out via Twitter @spotify

Suggested posts