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Plan
Free/Premium
Country
India
Device
Oppo A71
Operating System
Android 7
My Question or Issue
The payment got deducted through UPI but my premium didn't get activated. Can anyone check what is the issue? I am attaching the screenshot too for further reference.
{snip - Community Moderator edit}
Hey @rusrushal13,
Thanks for coming to the Community.
I'd recommend clicking on '+VOTE' in this Ongoing Issue. That way, Spotify will know that more than one user is experiencing this issue.
🙂
Plan
Free/Student Premium
Country
India
Device
Redmi Note 5
Operating System
Android 9
My Question or Issue
The payment got deducted through UPI but my premium didn't get activated. Can anyone check what is the issue? I am attaching the screenshot too for further reference.
Plan Free/Premium
Country India
Device Redmi Note 4
Operating System Android 7
My Question or Issue The payment got deducted through UPI but my premium didn't get activated. Can anyone check what is the issue?
Hi there @avbj6s4jg65t5in,
Thanks for reaching out about this in the Community.
If you're still having issues, we'd recommend taking a look at this article where you'll find a few tips on how to get your Premium subscription to work.
In case this doesn't do the trick, you can get in touch with our Support team here. They'll be happy to assist you further and check if everything is in order with your payment.
We'll be right here if you have any other questions.
Have a good one!
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