Payment in one solution (119,88) and montly payment in the same time!!!

[nuttella72]

Hi, 

I subcribed the Spotify premium on the 24/09/2017 and I payed in one solution euro 119,88 by credit card. But in the month of october, november and december I see you have charge on my credit card also euro 9,99 each month.

Please could you controll??? 

and return the money not due??

I atteched the receipt of the payment in one solution.

Thanks

[user-removed]

Hi there!

I'd love to help you here! Are you able to check that you don't have another account? See how at: https://support.spotify.com/article/why-charged-twice/ 🙂

Cheers,
Tim