Payment is failing

[31w2trcl4cvtgf3pn3ep]

Every time I'm trying to make a payment, facing this error. I've sufficient credit in my account. 

But it's failing anyways

[OscarDC]

Hey @31w2trcl4cvtgf3pn3ep,

Thank you for reaching out to the Community and welcome.

If you’re having an error message when trying to subscribe, it’s possible that the card doesn’t meet all the requirements for the transaction to be completed. So first, we’d recommend taking a look at this article to check if you’ve already covered all basic scenarios.  

If so, and the issue persists, we’d suggest trying it on a different device, from an incognito/private window or even from a different Wi-Fi network to see if it makes any difference.

Lastly, it seems that you wanted to include a screenshot of the error message, but it was not attached. It would be great if you could attach it to your next response to take a better look.

We'll be on the lookout.