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Payment is not accepted

Payment is not accepted

I was a premium member for more than a year.In August 2017 it suddenly stopped my premium account and said do payments. I tried to buy with 2 different bank in total 4 credit cards on 3 different platforms on different network providers. I really want to have premium account , can someone help me?please

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1 Reply

Hey there,

Apologies for the late reply, but maybe I can still help 🙂

 

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeSpotify Star
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