Payment issues regarding my mobile network giving me free Spotify

[Ceezelman]

I am with Rogers wireless and have redeemed the free Spotify from march 2016-2018 but I am still being charged monthly how can I stop this?

[MattSuda]

Hey @Ceezelman

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

[Ceezelman]

Thanks I appreciate your help I will do that asap

[MattSuda]

You're welcome