Payment message

[Lucas909]

Hi, so I did not have enough on my card to pay for Spotify to renew, which was fine because I got a 3 month gift card in the grace period time. I redeemed the card, and my account says it has premium until March 2018 before it renews, however the annoying red message "did you know that's a premium feature, update your payment method" keeps popping up, and I'm frustrated as this issue seems to be exclusive to me, I can't find anything else about it. Please help.

[Luke]

Hey @Lucas909,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!