Trying to resubscribe to premium and the payment keeps failing. I've tried using different cards and it's still saying the same thing.
Hi there @Ladybenny,
Thank you for taking the time to post here in the Community. Let's take a closer look into this.
Can you start with trying the following:
Also, make sure your bank or payment provider has your correct details. They may need to verify your identity for security, e.g. with a password, PIN, fingerprint, or code sent to your device.
Note: It might just be a temporary connection issue, so wait a few hours and try again.
If the issue persists, can you let us know which country your in and which country your payment method is issued in?
We'll be on the lookout for your reply.
Hey there you,
Yeah, you! 😁
Welcome - we're glad you joined the Spotify Community!
While you here, let's have a fun game…