Premium
Poland
Hey,
I'm premium user already for ~4years. I'm currently traveling and I lost one of the 2 debit cards I have with me. I blocked that card, but unfrortuntely it was the one attached to my spotify account. I tried updating my payment details with the second card I have, but this procudere failed. I'll be traveling for another 4 weeks and during that time I'll not be able to get any new debit card. Meanwhile my spotify premium subsription expires in 5 days. Is there any way to delay the expire time and still use premium features?
Kind Regards,
Marek
Hi @debris!
Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.
Make sure that your credit card's country matches your account's country settings. If it doesn't, you should be able to change your country settings in your Spotify account page.
Hope this helps!
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