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Payment problems as daughter is living abroad

Payment problems as daughter is living abroad

ddaniel

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Dear All!

 

I have a quick question? My daughter is just staying for a year in the US. As we have a family plan registered in Hungary, her account was cancelled, I have read this is normal, as we have to stay at the same place. However I currently have no chance to create her a new subscription, as the system does not accept the MasterCard issued in Hungary, saying she needs to use a US issued card - which she does not have. How can I or how can she pay for a subscription?

 

Thanks in advance

Reply
1 Reply

Mihail

Hey @ddaniel,

 

Thanks for reaching out and welcome to the Community.

 

You're correct that a recurring subscription requires a payment method, issued in the country to which an account is set to. If your daughter doesn't have an US credit card, perhaps using a gift card or other pay as you go methods could be a convenient solution? She can have a look at all the different payment methods available to her here

 

Hope this helps. The Community is here for you, should you have any questions. 

Mihail Moderator
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