Spotify Community

ingejc · 2018-03-01

Spotify app is telling that my payment method is failing, have tried 2 alternate forms and is failing again... is this a widespread problem now ?

Luke · 2018-03-01

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi) or another payment method.

Have a nice day!

LK608

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ingejc · 2018-03-01

Thanks! will try and let you know.

Luke · 2018-03-02

Ok great!

LukeSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Barisaydin · 2018-03-02

This method didn't work for me

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