Payment

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Payment

Jorgelopez_00
Newbie

Won’t let me change my card or update my card to switch my payment method

3 Replies

Re: Payment

Rock Star 17
Rock Star 17

Hey @Jorgelopez_00,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeRock Star 17
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Payment

zoinks2828
Newbie

I did all of these things and nothing worked.

Re: Payment

Rock Star 17
Rock Star 17

Hey @zoinks2828,

could you please send me a screenshot of the error message you receive?

 

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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