Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Payment

Payment

My payment was discounted and I didn’t get my premium. What should I do?

Reply
1 Reply

Hey @Tavinhoo-ie,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts