Payment

[Oliviamh]

 Plan

Premium 

Country

Danmark

Device

IPhone 7 

Operating System

iOS10

My Question or Issue

I will write in english, i hope more can help or understand my question.

I have Spotify premium and i have had it for at long time. So this is the first time i have trouble with the payment. Spotify have charged me 3 times this month. 

It cost 99 DKK (Danish Crown) monthly. But they charged me on the 04.12.18 and then 2 times on the 08.12.18.

And i already check to see if i had more than one account with premium. But i don’t....

What do i do??? And how do i get my money back when i can’t contact Spotify.

< Community Rock Star edit. Removed screenshot with personal info >

[Billy-J]

Hey @Oliviamh, and welcome to the community.

Hope you're doing great!

Sorry to hear that you're having this issue. I'd recommend contacting Spotify customer support as they can take a closer look.
You can contact support here (https://www.spotify.com/about-us/contact/)

Have a nice day! 🙂