Paypal Gifts - Postal Code?

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Paypal Gifts - Postal Code?

gr43y
Casual Listener

The other day, I received a code to a year of Spotify Premium through PayPal Gifts. 

 

I got my code and tried to enter it at Spotify.com/redeem, but another field "Postal Code" is confusing. I'm not sure what I'm supposed to enter. I've done the zip code that I'm from, but it says "Something went wrong."

4 Replies

Billy-J
Rock Star 24
Rock Star 24

Hey @gr43y, thanks for reaching out to the Community!

 

Could you try redeeming your Gift Card here, using a different browser? You can enter the postal code of the area you live in currently. A private/incognito window will work too. 

 

Let me know how this goes 🙂

Billy-JRock Star 24
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gr43y
Casual Listener

Sorry for the HUGE delay lol.

 

Anyway, it didn't work. I followed the instructions and put my ZIP code, but this happened.

image.png

Billy-J
Rock Star 24
Rock Star 24

Hey @gr43y

 

No worries!

Could you try following the steps in this support article > Gift card not working? section?

 

Let me know how this goes 🙂

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Peter
Spotify Legend

Hey @gr43y,

Just checking in to see if you had any luck resolving your issue using the steps which @Billy-J suggested?

If not, let us know and we'll see what else we can suggest.

Thanks! Keep us posted 🙂

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